Customer Support Center

Didn't Receive My Battery And Charger

Remember, there are 2 options for ordering the Secret Fishing Weapon.

You had an option to choose the "Basic Package" or the "Gold Package".

The Basic Package includes:

* The Secret Fishing Weapon

* The Carrying Case

* The Bonus Gifts

The Gold Package includes:

* The Secret Fishing Weapon

* The Carrying Case

* The Bonus Gifts

* The Battery And Charger

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Your first step is to check your order email receipt to see if you selected the Basic Package or the Gold Package.

If you did select the "Gold Package" but still don't have your battery and charger, keep in mind that they are shipped separately and may take a few extra days to arrive.

If you've waited at least 2 or 3 extra days, and the battery and charger still have not arrived, please contact us by clicking any support link on this page.

We'll figure out what went wrong and make sure you receive the battery and charger.

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